BICSI offers courses in person and virtually. Please click the Virtual Classroom Training (VCT) link or the Face-to-Face course link to find a class that fits your needs.

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PM102: Applied Telecommunications Project Management

This course is designed to provide ICT professionals an opportunity to build on their existing project management skills while also exploring the steps and thought processes behind the basic principles and information necessary for managing a successful telecommunications project.

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Upcoming Courses

  • Virtual Classroom Training (Central) ,
  • Dec 16-20, 2024

  • Virtual Classroom Training (Pacific) ,
  • Jan 6-10, 2025

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Turning Technicians into Project Managers

Are you looking to turn your best technicians into successful project managers for your company? Or are you a technician who wants to transition to the next step in your career to become a project manager? If so, this webinar can help you achieve your goal.

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BICSI Connect

How to Profit from Customer Satisfaction

In the past, contractors and vendors commonly thought of ICT quality as the achievement of good test results from their own perspective. Nowadays, good test results alone will not help you retain your existing customers, acquire new customers, or win-back lost customers. In this recording we will ex

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BICSI Connect

Managing a Virtual Team Series

Building and managing teams is enough of a challenge when everyone is in the same location. Collaboration when working on a team that's virtual requires even more commitment. In this course, you'll learn about teamwork and team leadership when working on a virtual team. You'll cover remote managemen

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BICSI Connect

Project Scope: Techniques for Controlling Scope Creep

Have you ever had a project fall victim to scope creep? Where the requirements of the project seemed to increase every day? The deadline constantly moved? And everyone was frustrated?

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BICSI Connect

Project Schedule: Steps for Developing a Project Timeline

Are you a new project manager who needs more information about how to develop and manage a project schedule? Or are you an experienced project manager who would like to improve your scheduling skills? If the answer to either question is yes, this course is perfect for you.

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BICSI Connect

Project Quality: Processes for Ensuring High Quality Deliverables

"Even projects that are delivered within budget and on time are not successful if the quality of the deliverable is poor.”-PMI

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BICSI Connect

Resource Management: How to Build and Manage a Project Team

When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This course emphasizes the importance of good project resource management to overall pr

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BICSI Connect

Project Risk: Strategies for Managing Risk

There are a few questions that every project manager should ask at the beginning of a project: What do we hope to gain from this project? What kinds of things could keep that from happening? And how should we respond if those events occur? Every project involves some degree of risk. Identifying pote

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BICSI Connect

Project Cost: Strategies for Keeping a Project on Budget

Are you responsible for managing or controlling project expenses? Do you find this task overwhelming or intimidating? If so, this course can help to set your mind at ease. This course will walk you through the process of developing a realistic budget to complete a project, and it will cover tools an

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BICSI Connect

Technical Communication Series

Communicating technical information can be a challenging task. Whether you’re a technical guru or someone less experienced, and whether your audience is made up of experts or novices, you need proven strategies to succeed.

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BICSI Connect

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